Data Processing Addendum

For the audio, video, and transcripts you process, you are the data controller and RealtimeVoiceKIT acts as your data processor: we process that content on your documented instructions to provide the service.

We process the media you submit and the transcripts, translations, summaries, and subtitles generated from it, together with the account data needed to run your subscription.

We use the providers listed on our Sub-processors page and require each to protect your data under appropriate data-protection terms. We will tell you about material changes so you can review them.

Where data is transferred across regions, we rely on appropriate safeguards, such as Standard Contractual Clauses, to protect it.

We apply the protections described on our Security page. As the controller, you can instruct us to export or delete data, and you can action most requests directly from your account settings.

If your organization needs a countersigned DPA, email support@realtimevoicekit.com with the subject "DPA" and your company details, and we will provide our agreement for signature.